SOLE INCORPORATED

Congratulations on your purchase of the best luxury massage chair in the world.

As you begin to use your FUJIKURA Chair, you will enjoy the peace of mind of knowing that FUJIKURA products are built to the most demanding world-class standards.

It is FUJIKURA's mission to design, develop, manufacture and sell innovative, high-quality massage chairs that create a better and healthier way of life. We appreciate your commitment to our mission and our products and are pleased to let you know that the FUJIKURA Chair that you purchased comes with a limited five-year warranty.

Please read the following warranty information for important disclosures before using your new FUJIKURA Chair.

Coverage Guidelines:

The warranty begins on the original purchase date and consists of the following. Warranties are valid only if you made your purchase from an Authorized Dealer.

In-Field Service:	SOLE INCORPORATED will cover in-field service at our discretion provided an authorized repair technician is within the purchaser’s vicinity.
Factory Service:	SOLE INCORPORATED will cover repair parts covered by this coverage, cover labor for repair work and return shipping to purchaser when repairs are completed.
Parts:	SOLE INCORPORATED will supply repair parts covered by this coverage and cover return shipping to purchaser.
Structural:	SOLE INCORPORATED will supply repair parts covered by this coverage and cover return shipping to purchaser for repairs performed at the factory.

	In-Field Service	Factory Service	Parts	Structural
New Products	90 days	1 year	3 years	5 years
Refurbished Products	N/A	60 days	6 months	6 months
Floor Demo	N/A	60 days	6 months	6 months
Alaska, Hawaii & Canada	Not Covered	Not Covered	3 years	5 Years

In the unlikely event that your chair malfunctions or requires repair, please contact the vendor (place of original purchase).

EXCLUSIONS:

· This warranty is non-transferable and only valid for the original consumer sale of a genuine product within the Continental United States (except Hawaii and Alaska), provided the product has been operated according to the instructions accompanying it and has not been misused or damaged in any way that is beyond the control of SOLE INCORPORATED.

· This warranty does not cover (A) the adjustment of customer-operated controls as explained in the appropriate model’s instruction manual, or (B) the repair of any product whose serial number has been altered, defaced or removed.

· This warranty shall not apply to the following items: non-electrical / mechanical attachments; accessories; damage to head cover, back pad, arm covers, seat cover, and foot rest cover when not caused by defects in workmanship.

· This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of SOLE INCORPORATED including but not limited to, any malfunction, defect or failure caused by or resulting from unauthorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or transit accidents modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line voltage, fire, flood or other Acts of God, or normal wear and tear.

· All service covered by this warranty must be approved by SOLE INCORPORATED and repairs performed by authorized technicians.

· This warranty applies only to the massage chair. Accessories, enhancements, remote controller, and microphone are not covered.

· This warranty excludes cosmetic items such as fabrics, woods, foam, pads, plastics, upholsteries, or any exterior coverings.

· This warranty excludes the damage as a result of normal wear and tear.

· SOLE INCORPORATED is not responsible in any way for losses, damages or inconvenience caused by equipment failure.

· This warranty does not apply to rental, business, commercial, institutional or other non-residential users.

· This warranty excludes any damages resulting from: improper installation, unauthorized repairs or modifications, improper use of power supply, dropped product, failure to provide manufacturer’s recommended maintenance, transportation damage, theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or any exposure to weather conditions).

· This warranty excludes any damages due to shipping and handling. In-field service may be limited for reasons including but not limited to the availability of a technician.

· This warranty does not cover unnecessary service calls or if no problem is found upon diagnosis by the manufacturer or any other third party.

· Products require a Return Merchandise Authorization Number (RMA) for any returns to the factory. For returns the consumer is responsible for packing the product in the original box and for requesting arrangement by the responsible agent which only includes "curbside" pickup and curbside delivery. Products received without a valid RMA number or one not clearly marked on the box will be refused.

· Electric/Electronic components including but not limited to control circuit boards are excluded from the supply repair parts of “Parts” coverage.

· Electric/Electronic components including but not limited to control circuit boards and mechanical components are excluded from the supply repair parts of “Structural” coverage.

· Proof of purchase (original receipt) and a Return Merchandise Authorization Number (RMA) are required for all warranty repairs.

· If your product experiences damage that is excluded from coverage, the consumer will be responsible for all repair, travel, and part costs in addition to any applicable duties, taxes and brokerage fees.

The foregoing in is lieu of all other expressed warranties and SOLE INCORPORATED does not assume or authorize any party to assume for it any other obligations or liability.

THE DURATION OF ANY WARRANTIES WHICH MAY BE IMPLIED BY LAW (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS) IS LIMITED TO THE TERM OF THIS WARRANTY. IN NO EVENT SHALL SOLE INORPORATED BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT, OR FOR ANY DELAY IN THE PERFORMANCE OF ITS OBLIGATIONS UNDER THIS WARRANTY DUE TO CAUSES BEYOND ITS CONTROL.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

THIS WARRAMTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VATRY FROM STATE TO STATE.

For your protection in the event of theft or loss of this product, fill in the information below for your own personal records.

Model Number:
Serial Number:
Date of Purchase:
Purchase Price:

Please register your FUJIKURA massage chair www.thefactoryoutlet.com/massage-chair-warranty

SOLE INCORPORATED

14950 NE 95^th St Ste A

Redmond WA 98052

How to obtain warranty service:

You must provide proof of purchase for any warranty claim.
You must obtain a return authorization number in order to ship products to a service center.
You may obtain service advice or an RMA number by contacting the SOLE INCORPORATED Customer Service department toll-free at 1-888-234-7007.